Sponsored by AGORA

Avoid the Cockroach Experience

Mr. Cockroach was walking across the kitchen floor after munching on a juicy scrap of food, carelessly dropped upon the floor. He was feeling...

The Path of Least Resistance and How Dealers Can Benefit

The Consumer Financial Protection Bureau (CFPB) is an agency in Washington, D.C., with a budget in excess of half a billion dollars and over...


Sponsored by CARLAW

FTC Doubles Down on Its Promise to Stop COVID-19-Related Scams

We've written about it before, but ostensibly it bears repeating. The Federal Trade Commission has no love lost for people who try to benefit...

The Tone at the Top Will be Shifting

The “tone at the top” was, originally, an accounting term but is now often used to describe the general corporate culture established by an...


Sponsored by In-House Graphics

Smile! You May Be on a Dashboard Cam

By now, most dealers are aware of the need to safeguard data stored in in-car tech. Just like it's important to remember that cars...

The Hidden Dangers of In-Car Tech to Consumer Privacy

When you start your car, a notice may pop up on the car's onboard navigation computer screen. The notice may ask you to agree...



In good business organizations, synergy exists with employees and management, laboring together to advance the agenda of the business.  Management is loyal to its...
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What You Say May Undo What You Do

The retail installment sales contracts used by auto dealerships include disclosures related to GAP insurance and other debt cancellation products that are required under...


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