Avoid the Cockroach Experience
Mr. Cockroach was walking across the kitchen floor after munching on a juicy scrap of food, carelessly dropped upon the floor. He was feeling...
The Path of Least Resistance and How Dealers Can Benefit
The Consumer Financial Protection Bureau (CFPB) is an agency in Washington, D.C., with a budget in excess of half a billion dollars and over...
Creditor Liability for Consumer Choices – Are Dealers at Risk?
“Be a caretaker and not an undertaker.”This is a comment often made by a prominent speaker at independent dealer conferences. The intention of this...
FTC Doubles Down on Its Promise to Stop COVID-19-Related Scams
We've written about it before, but ostensibly it bears repeating. The Federal Trade Commission has no love lost for people who try to benefit...
Smile! You May Be on a Dashboard Cam
By now, most dealers are aware of the need to safeguard data stored in in-car tech. Just like it's important to remember that cars...
The Hidden Dangers of In-Car Tech to Consumer Privacy
When you start your car, a notice may pop up on the car's onboard navigation computer screen. The notice may ask you to agree...
SCAMMING YOUR BOSS
In good business organizations, synergy exists with employees and management, laboring together to advance the agenda of the business. Management is loyal to its...
What You Say May Undo What You Do
The retail installment sales contracts used by auto dealerships include disclosures related to GAP insurance and other debt cancellation products that are required under...
