The Santander Saga: Can Dealers and Compliance Officers be Fiduciaries?

Over half a billion dollars, $550,000,000, is a large sum of money by any measure. This is the amount a major financing source, Santander’s...

Lying and Cheating and Waving the Red Flag

“Desperate men do desperate things,” is an old adage. It should come as no surprise that people will attempt to defraud those who have...

Looking at Compliance in the Rearview Mirror …a COVID-19 Caveat

We spend 99 percent of our time looking at compliance from our dealer’s perspective. “What rules do I need to follow? What happens if...

Use the Proper Cleaning Agents to Combat COVID-19 at Your Dealership and Don’t Forget...

In conducting recent facility inspections and independently verifying the COVID-19 countermeasures that dealerships have enacted, we see hand-sanitizer everywhere. On the parts counter, the...

Data Management / Data Security – Ready or Not?

Stop for a moment and consider the damage a thief might inflict if the data in your Dealer Management System (DMS) or Customer Relationship...

What Can a Compliance Management System Do for You?

I spent my first decade as a lawyer defending finance companies and used car dealers in a myriad of lawsuits ranging from the serious...

The FTC Safeguards Rule – Perils of non-compliance Four key must haves to avoid...

The FTC Safeguards Rule has been around since 2003 and sets forth standards for developing, implementing, and maintaining reasonable administrative, technical, and physical safeguards...

The Need for a Compliance Management System for All Auto Dealers

I don’t have to tell you that auto dealers are among the most heavily regulated businesses in the U.S. Federal, state and local laws...

A Dealership Compliance Officer?

If you’re a dealer, it’s highly likely you have more pressing issues to think about after waking up in the morning than whether an...

A Compliance Officer is a Necessity

Over the past twelve decades, since the first car dealership was opened in 1902, the state and federal government have been quite busy in...