Creditor Liability for Consumer Choices – Are Dealers at Risk?
“Be a caretaker and not an undertaker.”This is a comment often made by a prominent speaker at independent dealer conferences. The intention of this...
FTC Doubles Down on Its Promise to Stop COVID-19-Related Scams
We've written about it before, but ostensibly it bears repeating. The Federal Trade Commission has no love lost for people who try to benefit...
The Tone at the Top Will be Shifting
The “tone at the top” was, originally, an accounting term but is now often used to describe the general corporate culture established by an...
Contract Force Majeure Clauses may Provide Performance Relief during Coronavirus Pandemic
The coronavirus pandemic has made it difficult to impossible for dealers to perform certain contractual obligations. Especially where shelter-in-place orders are in effect and...
Turning a Lemon into Lemonade
While we have been discussing the most frequently cited dealership OSHA violations, it is important to know that sometimes dealerships get letters from OSHA,...
When is the Last Time you Updated your Safeguards and Red Flags Rule Plans?
About a month ago, I asked a dealer about the last time the dealership’s Safeguards Rule and Red Flags Rule Plans were updated. The...